Hear from clients of Rosemary Bookkeepers across the UK...
I felt I must write to you following your appointment as external book-keeper to HR Dept, Reading several months ago.
During your time with us, I have been impressed not only with your attention to detail and customer focused approach, but also with your initiative and proactivity in suggesting improvements which could be made to our internal processes.
I have the utmost confidence our books are in order and I would not hesitate to recommend you to other business contacts.
Thank you for your commitment to HR Dept.
With Kind Regards
Albert Keeshan - Director - HR Dept
"My salon business has been trading for almost 2 years now and at the start I found running my business and managing all the paperwork that comes with it a bit of a struggle, Caroline took a lot of the weight in sorting paperwork off my shoulders which left me to concentrate on what I'm good at, and that is managing my salon on a day to day business and dealing with my clients."
Greg Bloor - Barber Room - Coventry
"I have to share the fact that Mike has done a brilliant job for me
with my book-keeping. He is such a font of knowledge and so helpful he has already paid for his services by the money he has saved in various areas !
I was really worried about passing my books onto someone else
but since it’s not my main job and I needed to concentrate on that, I needed
someone I trusted. Mike is definitely that person!
I would highly recommend Mike and will carry on using his services for a long time to come."
Liz Allan - Allergy Aware Kitchen Limited
The best solution for any business is to use Rosemary Bookkeepers for all their bookkeeping needs.
Bev Regan Q.F.P (Head of Franchising at aspect.co.uk)
"We have found working with Rosemary Bookkeeping a very good experience. We found them very proactive in their approach and would not hesitate to use them again and refer their services to others."
Howard Smith Managing Director CTATA Limited
Martin Sparrow - Suretax Accounting.
Rosemary have significantly improved the way we manage our bookkeeping and accounts. We no longer need to pay for an in-house full-time employee; we send our paperwork on a weekly basis and they take care of the rest. Chereen manages all aspects of our accounts including VAT returns, and finalising company books to be sent to the accountant. With monthly profit & loss/balance sheets we now have accurate information of company performance to help us actively manage costs and plan ahead with confidence. Most importantly the time saved has allowed us to focus on what really matters, our customers.
I would recommend Chereen, and Rosemary Bookkeeping, to anyone looking to take the hassle of paperwork away so they can focus on running their business.
Will Rocket - Finance Director - IME Contracts Ltd
I'd like to take this opportunity to thank you for your patience and excellent work in assisting us firstly with selecting the right accounts platform to convert to but then also supporting us with the data transition and bringing the accounts up to date.
Not having had good experiences with our previous bookkeeper or accounting software, the whole idea of changing to a new system was not one that we looked forward to and, if I'm honest, one that we had been putting off for some time, compounding the issues. However, you made the process extremely simple, advised us clearly and concisely, and provided support consistently along the way.
We are now in a position, approaching year end, where our accounts are almost ready to pass to our Accountant to assess, some 9 months in
advance of previous years - I'm not sure he's going to believe us.
The service you provide is extremely professional, timely and cost effective; working with you is also a pleasure. I will not hesitate in referring your services to businesses and people that I know.
I engaged Alison Buck from Rosemary Bookkeeping to help me when I first started my business in early 2013.
Not only has she ensured my VAT returns happen and end of year accounts are filed, she has enabled me to take a view on what I am achieving and spending in order to ensure I am ‘steering a steady course'. I find being able to analyse my activity in a non emotional or fluffy way very helpful.
I have also benefited from being able to meet face to face on a regular basis to gain a better understanding of financial planning which is extremely helpful as a start up business. Alison communicates in a clear concise and friendly manner which I appreciate very much.
I would have no hesitation in recommending Alison and her services and would be very happy to speak to anyone about my experiences.
RIGHT ESTATE AGENTS FARINGDON
"Steve operates an efficient and well balanced package for his clients. As a book keeper, Steve provides clarity and quality in the information he provides and therefore creates synergy in the coming together of his book keeping and our accountancy services."
Tom Ottaway ACCA -Chapman Worth - Chartered Accountants, Wantage - Audit and Assurance Services
Steve Brown and their team from Rosemary have proved to be invaluable in helping set up our accounts and bookkeeping processes. Being an internet subscription based business, we receive many thousands of small payments across the globe and we also have sites/services based in different countries. This created lots of complications in both bookkeeping and VAT registration/reporting across different regions. It was actually Rosemary, not our accountants, who were able to understood the model and complications best - Rosemary created the workflow and attended meetings so our accounts and VAT advisors could get the information the required. This is not something we expected our bookkeeper to be able to do and has saved us a lot of headaches!
We have since learned that Rosemary have a few internet businesses with similar models and issues to ours, and as a consequence have been able to offer us further free advice.
Tim - Too Interactive Limited
I couldn't recommend Steve enough. We had some very tight deadlines to work to and Steve had to go far beyond the extra mile to help us meet these - no doubt he was working some very unreasonable hours! Had we been working with any other company or bookkeeper I dare say it would not have been possible for us to get through half what we needed to.
Additionally I've been incredibly impressed by the attention in setting up our books. We deal with a lot of international, multi currency payments and holding of funds in different currencies. As a result there are a lot of exchange rate adjustments that need to be made. Steve wanted to put in place a system that allowed us to track this far more accurately than our accountants had previously. This was a complete success and we're now able to report our Forex gains/losses far more accurately than ever before.
Tim Rees Managing Director
TJ is as excellent accounts professional with a detailed knowledge of Sage accounting software. She is extremely diligent in all her work that she has undertaken for us but also keeps to our deadlines. TJ has become a valued member of our team and has integrated with our operation identifying system shortfalls accompanied with designing and training in all new processes. I highly recommend TJ and her team to assist in taking your business forward.
Simon Hemphill, Bizcom tv Limited
"Steve and TJ are two of the best bookkeepers I've ever had the pleasure to work with. They are conscientious and professional, but at the same time very approachable and very easy to work with. We have worked together with several clients and the quality of their work is consistently high. I have recommended them to business contacts and clients and I will continue to do so, because I know they provide an excellent service for a very reasonable fee".
Steven Perkins AFA FFTA MAAT claritas accountancy Ltd
"When SMC Solar Ltd grew from a typical self-managed £65k turnover electrical contractor to a £1.2m solar panel installation business in less than 12 months, rapid and robust book-keeping and financial management had to be achieved. No longer could book-keeping be the Saturday evening pastime of the owner/manager - the typical plight of so many small businesses."
"After a meeting with Steve Brown, a local book-keeper working under the ‘Rosemary' franchise and using the ever popular SageTM accounting software, SMC Solar was able to get on with its business of installing renewable technologies while ‘Rosemary' kept the books.The structured management of information, the gentle reminders on important deadlines, and the calm attention to detail by Steve Brown and his team provide SMC Solar with up-to-date management accounting information, payroll management and VAT management in a highly professional and
cost-effective way suited to any small business with insufficient time or competence to do book-keeping in-house."
Steve Munday, SMC Solar Power
I would like to thank TJ for all her support and hard work in keeping my books and accounts in order. As a busy Holistic Therapist travelling to different therapy centres and people's homes to give treatments, it leaves little time to spend on one of the most essential parts of any business- Bookkeeping.
TJ's professional yet extremely friendly approach put me at ease, and gave me all the tools I needed to keep my payments and receipts in order. TJ is extremely patient and very understanding, taking the time to explain the Rosemary System®, an investment which has allowed me to be able to spend more time with my family.
TJ and Rosemary Bookkeeping provide a first class service and are without a doubt excellent value for money. I have no hesitation in recommending TJ and Rosemary to all my friends, family and work associates, Thank you TJ."
Nina Gregory, SoulSisters Holistic Therapies
Daria's bookkeeping on SAGE is excellent. Her systems and approach mean that the accounting records presented to us the accountants are neat, tidy, complete and accurate making our job easier and therefore enabling us to provide the accounting solution the client needs without worrying about correcting bookkeeping errors!"
Rob Lamey, Elsburys Ltd
Daria has been performing our bookkeeping duties since this task became too much for us to do internally. We found the transition easy and simple. Daria's expert knowledge and advise makes what was a time consuming task now cost effective and more efficient. Daria's service is second to none and I would highly recommend it to any business or individual"
Charlie Wilkinson - Director - Start Up and SME Services Limited www.startupsme.co.uk
"Paula came to our rescue and has completely transformed our financials into a professional, accurate and scalable operation. We have grown quickly from one man and a desk into 15 full and part time staff with a turnover of circa £1m yet, previously, our internal book-keeping processes had not. Rosemary were recommended to us and soon put in place ‘grown up' systems that are standing us in good stead as we grow further. I would highly recommend Paula and her colleagues".
Russell Quirk - Director
"Our previous bookkeeper retired on ill health and then began a series of individuals who were not really committed to the work and things got into a mess. We contacted Belinda Whitaker of Rosemary who reviewed everything, corrected errors and re-established the system. She took all the pressure of us, by liaising with our accountants and answering their queries, only referring to myself when necessary. Travel agency from an accountancy position is not easy, but Belinda soon understood the business and its operational requirements."
"I would recommend Belinda and Rosemary to any business, who wants a good bookkeeper from a responsible well trained individual".
Karen Eason - Managing Director, Sunshine Travel Limited
In March 2012, I returned to the freelance consulting I had done in my more footloose days, after 10 years spent in senior academic, managerial and executive director posts, employed by universities and both large and small International Development charities.
After a total of over 30 years of PAYE employment across my professional career, having the benefit of Caroline's accountancy experience and
meticulousness has given me new confidence in that decision and, as importantly, as I find my feet afresh she is assisting me to do so within
my current budget.
She has shown me how to keep the many different ‘threads' of my current work ‘untangled', and has enabled me to prepare a coherent tapestry' of my affairs for self-employed tax purposes...AND her calm, competent communication with me is helping me deal with my anxiety at the change in outlook and habits that all this has meant for me !
Thank you, Caroline and Rosemary Bookkeeping !
Tag (Mary) McEntegart - Consultant / Facilitator /Strategic Coach /British Humanist Association Celebrant.
‘I used Caroline O'Brien's bookkeeping service for the first time in 2013. As an experienced qualified counsellor and psychotherapist working in private practice I had previously brought together my own business books. However, experiencing a steady increase in my workload over the years made me realise I now needed to find someone trustable to take on this important task.
Caroline brought with her a sound understanding of bookkeeping. She advised on all the major points and speedily went through the information that she would need from me. She made herself available to answer my questions. Caroline corresponded with my accountant and quickly brought together a detailed account of my Tax Return information, ready for submission.
Caroline has dramatically reduced the time it takes me to prepare my yearly Tax Return information. In handing this task over to Caroline I was freed up to concentrate on my business, greatly reducing the stress I previously felt in bringing my business books together. I am very pleased with the bookkeeping service Caroline has provided and I intend to use her skills in the years to come.'
Al Skiiffington-Smith - UKCP Registered Psychotherapist http://www.alskiffington-smith.co.uk/
"Thank you Caroline, for doing a wonderful job on my accounts. You took away the stress, and gave me back precious, much needed time! I have been singing your praises to my other self-employed colleagues, explaining how it is worth every penny. I can't thank you enough for being
friendly and professional, while getting the job done quickly. I look forward to working with you in the future. Many thanks, Andrea".
Andrea Soonius, Soonius Chiropractic http://www.sooniuschiropractic.co.uk/
Strawberry Lodge Conference Centre holds conferences and meetings and provides catering services. The conference centre is part of Carshalton Baptist Church. Pr Gus, Senior Pastor of the church and in charge of the conference centre was recommended to Lata by an acquaintance. At that time their books were not done for some years.
Lata completed three years of books including bank reconciliations and aged creditors. In spite of difficulties with gathering missing information the books were finished in good time. Pr Gus kept saying "God bless you for all your hard work''. He does not hesitate to recommend Lata to his business colleagues and friends. In addition Lata is doing their VAT return and also doing bookkeeping for the church. With Lata looking after the books it gives them more time to concentrate on conference centre business.
Pr Gus, STRAWBERRY LODGE, CONFERENCE CENTRE
Gary Robinson of HeatPlumb Solutions, who deals in domestic and industrial boilers and central heating related work, was introduced to Rosemary Bookkeeping in BNI Foundation during its weekly meeting. He was impressed by the way Rosemary System works and engaged Lata for bookkeeping work.
Gary also has a property management services business. Apart from maintaining books for both of the businesses, Lata implemented a colour coded filing system to organise bills, invoices and related documents. This has taken considerable amount of work load off their accountants. It is now very quick and easy to organise and locate all paperwork.
Now Gary finds enough time to work on other matters to promote and improve his businesses. Lata continues to be engaged for all of his business bookkeeping needs.
Gary Robinson, HeatPlumb Solutions
"Mike has great credentials for his new role, his attention to details, honesty and commitment are unquestionable. He will offer fantastic support and enthusiasm to his customers."
Mike's former MD
I would like to thank Christina for all her hard work in dealing with the bookkeeping aspect of my business, Aura Landscapes. Over seven months ago I was introduced to Christina through a networking group and have not looked back since. At our first meeting I was impressed with Christina's knowledge, enthusiasm and approachable nature. At this meeting I agreed to take on Rosemary Bookkeeping for our requirements and then passed her a box of 9 month's worth of invoices and receipts to deal with - immediately.
Christina completely put me at ease and worked through the books at an effective and consistent rate. She has worked with my accountant and fit in completely with my business and our ethos. Overall, Christina has been invaluable and I would not be without her service. I would not hesitate to recommend her and have done more than once. An incredible business women and the service is a huge value for money for the business."
Paula Warman Managing Director Aura Landscapes Ltd
Since Christina took over the books of RnH Technical in September 2012 I can honestly say we have not looked back. She has been meticulous throughout with every aspect of her profession, but there is much more she has helped us with. Christina confirmed problems with our original book keeping and accountancy collaboration which I thought was a weak point in the company but did not have the time to go through
One of the things I do like about Christina is that she is always bright and upbeat with her approach to us, nothing is too much trouble and she seems to be on hand almost 24/7 with advice and information. Also she does have that "ear" and is good at listening to my concerns and walking me through possible solutions; she is almost a therapist at times and she is very patient at explaining everything she is reporting to me. Even though I do have a fundamental grasp of the bookkeeping I am no expert, I am an Engineer, so I need reliable and honest people around me to help me understand the financial side of the company a bit better, and Christina is a great help in this area which; in turn is making me
more confident about the future of the company. It is hard to run a company when your finances are always a grey area and no one is really explaining where you are or where you might be heading but I am beginning to sleep better at night now I am more able to understand more about the company books and this is thanks to Christina.
Graham Bulpett - Managing Director - RnH Technical Limited
We have been using Christina and Rosemary Bookkeeping for a little over two years now. From the moment we met Christina and had the rosemary system explained, the way forward for our Bookkeeping was obvious and ever since that decision was made we have had a complete piece of mind in knowing that our books are being controlled by the Rosemary system, the system is easily administered by existing members of
staff, so there is no need for additional training and you have a constant and total understanding of your financial position at all times.
The service that we have received from Christina has been second to none and we have and continue to recommend Christina and the Rosemary Bookkeeping system. We feel that Christina is a Credit to Rosemary Bookkeeping and always offers 110% + to all her clients and I am proud to have Christina as part of our team.
Christina goes above and beyond the call of duty in all aspects of her business. She is a true inspiration to small business owners everywhere. She takes away the hassle and worry by providing essential bookkeeping and clear reporting services to all of her Clients, many of whom say they simply can't live without her!"
Sarah Cook, Rosemary Bookkeeping Director.
Jon has provided bookkeeping services for my business and it's my pleasure to provide him with a glowing testimonial. Jon has always been brilliant when I need something doing very quickly and he has provided one of the best book keeping services I've ever come across. Very precise, trustworthy and always on time - great service and excellent value for money."
Gez McGuire - Boost Digital Advertising http://www.boost.uk.net/default.asp
I would like to thank you for the work which you carried out on our behalf for our client. This was far from a straightforward assignment with incomplete records and a new software system to work with. You also had a short time scale in which to complete the work in order to meet the AGM deadline.
You handled the task in a very professional manner and enabled us to report to the AGM confident that the accounts which we were reporting on were accurate and reliable. Thanks to your diligent approach you uncovered a fraud - this enabled the committee to tackle the matter immediately and saved them from incurring a significant financial loss.
Having carried out this assignment on our behalf I will have no hesitation in using your services again or recommending you to others.
Andrew James - James Stanley & Co Ltd http://www.jamesstanley.co.uk/
"I was pleased that when I needed some urgent bookkeeping for a client, Jon was very willing to assist. The urgent bookkeeping meant that Jon had to commence work on a Sunday and I was very encouraged when he said that this was no problem. He managed to complete the work within the very urgent timescales and was knowledgeable, helpful and flexible in his approach.
As a result, I will be asking Jon to continue to work for both me & my clients.
I have great pleasure therefore, in recommending Jon Lewis of Rosemary Bookkeeping to anyone, confident that they will receive an excellent service."
Gary Taylor - Wootton Taylor http://www.woottontaylor.co.uk/
"After nine years in another business watching my business partner lose his soul to managing the books, I decided I didn't want to have the same fate happen to me in my new business. This is when Jon stepped in. Jon has handled everything from my constant phone calls to even chasing the accountant. I feel completely comfortable knowing Jon is in full control and is keeping my life less complicated with his easy systems.
I can't recommend Jon enough and I wish I'd met him sooner!"
Matthew Tullett -Papercode Website Design
"Jon recently gave me a bookkeeping health check. He was very thorough and professional in his approach and gave me confidence that he
knew his stuff. His approach was very friendly. He took me through all the things I needed to do to keep accurate records, and gave me some really useful tips. He also demonstrated his excellent bookkeeping software and effectively explained how it worked. I'd have no hesitation in recommending Jon's services."
Fiona Cohn, Managing Director of Excel:arate http://www.excelarate.co.uk/
"I recently asked Jon to help complete the quarterly VAT return for Infinity Digital Imaging, as this is a job I never look forward to! Jon came to my office and took away all the relevant paperwork pertaining to the company accounts and promised to complete the VAT return that same day. He was true to his word, and later that day Jon emailed me the completed VAT return and brought the accounts paperwork back to my office. I have to say that I was very impressed with the professional level of service offered by Jon, and also a mention must be made that the rates charged were very competitive and much less than I had anticipated. Overall, I would totally recommend Jon to any individual or business who need a quality bookkeeper!"
Neil James - Infinity Digital Imaging http://www.infinitydigitalimaging.co.uk/
"Julie Bowie stepped in to provide additional Accounts support during a very busy time. Her commitment, reliability, flexibility and cheery can-do attitude has been really appreciated and I can't recommend her highly enough"
Lesley Beveridge, HR Manager, Watermeadow Medical.
"We have worked with Rosemary Bookkeeping for the last 13 months. During that period we have managed to significantly reduce our debt and the business is now on an even keel. This is due in the main to the excellent working relationship that we have with Steve & TJ at Rosemary. We are planning to significantly grow the business over the next financial year and this would not be possible without their help.
"Both Steve and TJ are extremely capable and professional and are now an integrated part of the Bizstream team. Their business knowledge tied in with their knowledge of Sage and accounting in general has taken us to a higher level. I cannot recommend them enough."
David Evans, Director, Bizstream Ltd
"I knew I would require the services of a bookkeeper to manage the accounts for my business as I am very inexperienced and would not have the time as I wanted to focus time and energy solely on the success of a new shop. I knew I wanted a bookkeeper who was local and searched on the internet and came across Mary Chadwick of Rosemary Bookkeeping Services.
Mary manages all aspects of the accounts including the VAT returns. Mary is very efficient and totally trustworthy. Mary emails me with and queries and questions regarding the business and I know she has the businesses best interests at heart and is only a phone call away.
I would recommend Mary Chadwick to everyone for total professionalism."
Tracy Harmer, Home Sweet Home
"Having done the bookkeeping for our two companies ourselves for the last few years, we made the decision to get ourselves a bookkeeper so as to allow ourselves time to build and develop the business. It was at that point that Mary walked into our lives and we made another brilliant busy decision... we took her on!
Mary operates on a Sage system which was what we were using so the transfer though not always easy, was fairly straightforward...luckily she is extraordinarily patient so she dealt with all my shortcuts smilingly and efficiently.
I cannot speak too highly of Mary Chadwick from Rosemary Bookkeeping...she does a great job!"
Carolyn A Reilly, Printinc
Goodman Warren Beck Estate Agents deal with a large number of residential transactions in and around Chippenham and having had experience over the years of other bookkeepers: "We have found Rosemary Bookkeeping a pleasure to work with," they say.
“Rosemary provides an invaluable service, with prompt efficient reporting procedures detailing a clear understanding of our costs. We are also impressed by the way that previous errors in our bookkeeping have been highlighted, investigated and rectified saving us a considerable sum of money.
“All in all a friendly, effective and far less stressful experience, enabling us to concentrate on our business objectives without the time consuming hassles of endless paperwork.”
Paul Goodman, Goodman Warren Beck Estate Agents
"My company’s bookkeeping has always been a real headache for me. Since making the decision to take on Christina Gray, a Rosemary Bookkeeper, I always have the figures that I need, on time and on a monthly basis which makes running my business much easier. I would recommend a Rosemary Bookkeeper to any business owner who needs to be confident the bookkeeping is taken care of so that they can focus on proactive management"
Sally Butters, Director, Coconut Media
"... they simplified what I found to be the difficult and arduous process of finalising the Company's books for sending to the accountant so that he could prepare them. In 4 months they have completely computerised 2 years' records so that at a glance I can see who owes us money and to whom we owe money. Already I can see how by using their unique system, it will completely revolutionise my business. They are worth their weight in gold!"
Matthew Young, Director, Integrity Property Management Ltd
"Rosemary save me valuable time, by taking the hassle and paperwork away from my office, so I can focus on running my business."
Kim Cockayne, Proprietor, Snack Shack
"The people at Rosemary Bookkeeping are lovely to deal with and always keep me up to date on bookkeeping things, reminding me of what I need to do and when I need to do it. Everything is always delivered with a smile and they are always available when I phone. I love the fact that I don't have to worry about my bookkeeping."
Lucie Wade, Director, Wade Finance Ltd